of our products offer a 30-day Buy-Back Guarantee, which means there is
no risk involved with any purchase. You may return any item within 30
days of receipt for replacement, or for a full refund with no further
Returning items at Davis & Towne is easy. Just follow these steps to return your order using our prepaid return shipping label.
Prepare your package
- Pack your return securely, in the original package if possible, and include your invoice.
- Include a note telling us why you are returning the product and indicate whether you would like a replacement or a refund.
- Print the shipping label using the link below, fill in your address, and affix it to the package, making sure no other tracking labels are showing.
- Since your return will ship via the US Postal Service, you can
- give it to your mail deliverer or
- drop it off at your nearest post office
What happens next?
Based on our experience, it can take up to 10 days for the return to reach us. Once we receive it:
- If you indicated that you want a refund, we will issue a refund. The refund will come in the form of your original payment (credit card or check). If the refund is applied to your credit card, your credit card company may take up to 10 business days to post the refund to your account.
- If you indicated that you want a replacement, we will ship your replacement item within 7 days of receipt of the return.
NOTE: We do not accept C.O.D. deliveries. If you choose not to use our prepaid shipping label, the return postage will be at your expense.